Privacy Policy

When you book a session, join our waitlist, or contact us, we collect information such as your name, email address, phone number, and any details you share about your booking or event. We also collect basic usage data when you browse our website, such as pages visited and device type.

We use your information to confirm bookings, communicate with you about your session or event, respond to inquiries, process deposits and payments, and improve our website and services. We do not sell your personal information.

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings, though some site features may not work as intended.

We share information only with trusted service providers who help us operate our booking, payment, and communication systems. We never sell or rent your personal information to third parties for marketing purposes.

We use reasonable administrative and technical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You may request access to, correction of, or deletion of your personal information at any time by contacting us. We will respond to reasonable requests as promptly as possible.

Our services welcome guests of all ages for splatter sessions and require guests to be at least 8 years old for rage room sessions. We do not knowingly collect personal information directly from children online without a parent or guardian completing the booking.

We may update this privacy policy from time to time to reflect changes in our practices. Any updates will be posted on this page with a revised effective date.

If you wish to unsubscribe from our email campaigns, please click the Unsubscribe link at the bottom of any marketing email sent from us. If you opt out of our email marketing, we will still send you messages related to our transactions and relationship with you, such as order confirmations. If you wish to stop receiving text messages from us, reply STOP, QUIT, CANCEL, OPT-OUT, or UNSUBSCRIBE to any text message sent from us. For more information, see our Mobile Messaging Terms and Conditions available on our website.